Terms and Conditions for Users
1. Definitions
1.1 Users, You, Your, Yourself
A natural person or legal entity that uses a Service.
A natural person or legal entity that is a party to an agreement with us. A subscriber enters into an agreement with us and is the purchaser of a Service.
The conditions stated in this service.
Various services offered by us on the Bastion 365 platform.
The provider of the Services provided from the Bastion 365 platform.
This is:
Bastionic B.V. ,
also trading as “Bastion 365”
Lange Voorhout 92
2514 EJ The Hague
The Netherlands
EUID: NLNHR.82689342
Our website is https://bastion365.com
Our Services are offered via bastion365.net
2. About these General User Conditions
2.1. What do these User Terms apply to?
These User Terms apply from on to the use of the Services by You.
2.3 Do these User Terms also apply to Subscribers?
These terms do not apply to Subscribers, unless the Subscriber is also a User. The Subscriber Terms also apply to Subscribers.
3. Use of the Services
3.1 When can you use the Services?
You can use Bastion 365 – Services if you receive a message via Bastion 365, or if you initiate a message via Bastion 365.
3.2 What is the availability of the Service?
The services are always (24/7) available. If the service is not available, you can first consult our status page via the internet. If no message of a malfunction is listed here, you can request support via the Subscriber.
3.3 Are you entitled to support?
Users can request support via the Subscriber of the Service. Every Subscriber is entitled to support which is set out in a Service Level Agreement (SLA). Bastion 365 itself does not offer direct support to Users.
3.4 Are there any restrictions on the use of the Services?
Bastion 365 may only be used for its intended purpose. Use is limited to what is expected of normal use, which is as follows:
Bastion 365 – Secure Email
Securely sending and receiving (email) messages and attachments.
Bastion 365 – Secure Sharing
Securely sending and receiving files that are too large to send or receive via email.
Bastion 365 – Web Forms
Securely submitting web forms with possibly (large) files.
Bastion 365 – Registered Mail
Securely sending (email) messages with possibly (large) files, with proof of receipt.
You may not use the service for:
Illegal, fraudulent or harmful methods and/or purposes, or other forms of improper or unlawful use.
– For example: spam email, messages with illegal content, phishing emails, forms of unwanted email.
– Actions that may be harmful to the service.
– For example: creating email loops, sharing accounts or passwords, DDOS attacks or sending viruses.
– Damage the Services, Bastion 365, its reputation or integrity.
Own use
Bastion 365 may only be used for the User’s own use. Services may not be made available to persons or organisations other than the User’s own use. Users may also not link the Services to systems or programmes outside their own use.
Service Level Agreement
Bastion 365 has additional (technical) restrictions which are shown in the Service Level Agreement (SLA), this SLA is an agreement between the Subscribers and Bastion 365.
3.5 What may we do if you violate our terms or use the Services improperly?
If you violate these terms or the Subscriber’s usage policy, or if we reasonably suspect that you have violated the terms, we may:
– Remove the content;
– Send warnings;
– Restrict access to the service, in whole or in part;
– Suspend or prohibit access, temporarily or permanently.
3.6 What if you suffer damage as a result of our Services?
We are only liable for direct damage to Subscribers and not to users.
Dutch law always applies to Bastion 365, all its services and its terms and conditions.
3.7 Is the use of the Services free of charge?
The use of the Services is free of charge for Users.
All costs are paid by the Subscribers.
3.8 Personal data
When using Bastion 365 Services, personal data will be processed.
How Bastion 365 will act towards Users is included in our Privacy Statement which can be found on our website.
Bastion 365 has concluded a data processing agreement with all Subscribers. Users can contact the Subscriber, being the controller, about the use of their personal data.
4. Miscellaneous
4.1 Who owns the intellectual property rights?
All intellectual property rights relating to the Services are vested in Us.
4.2 How do I contact Bastion 365?
Our contact details are:
Bastionic B.V. (Bastion 365)
Lange Voorhout 92
2514 EJ The Hague
The Netherlands
EUID: NLNHR.82689342
https://bastion365.com
info@bastion365.nl
Phone: +31 88-2244000