Terms and Conditions for Subscribers
1. Definitions
A natural person or legal entity that uses a Service.
1.2 Subscribers, You, Your, Yourself
A natural person or legal entity that is a party to an agreement with us. A subscriber enters into an agreement with us and is the purchaser of a Service.
Various services offered by us on the Bastion 365 platform.
The provider of the Services provided from the Bastion 365 platform.
This is:
Bastionic B.V. ,
also trading as “Bastion 365”
Lange Voorhout 92
2514 EJ The Hague
The Netherlands
EUID: NLNHR.82689342
Our website is https://bastion365.com
Our Services are offered via bastion365.net
2. About these Terms and Conditions for Subscribers
2.1. What do these Terms and Conditions for Subscribers apply to?
These terms and conditions apply to the use of the Services by You and to the provision of the Services to Users.
If certain terms and conditions or agreements in these Terms and Conditions for Subscribers are invalid or (can be) annulled, this will not affect the validity of the other terms and conditions contained herein.
2.3 Do these User Terms and Conditions also apply to Users?
These terms and conditions do not apply to Users, unless the User is also a subscriber. The User Terms and Conditions of the Service also apply to Users.
3. Use of the Services
3.1 When can you use the Services?
A subscriber may be entitled to various services as specified in the agreement and/or the invoicing of the services. These specifications may have various restrictions, such as the time period within which services are available and/or the number of users and/or transactions. The agreement and invoicing are leading in displaying what one is entitled to.
3.2 What is the availability of the Service?
The services are always (24/7) available. If the service is not available, you can first consult our status page via the internet. If no message of a malfunction is listed here, you can request support. Agreements regarding the availability of support are recorded in a separate Service Level Agreement (SLA)
3.3 Are you entitled to support?
Every Subscriber is entitled to support, which is recorded in a Service Level Agreement (SLA). Bastion 365 itself does not provide direct support to users, but only to subscribers and persons or partners specified by subscribers.
3.4 Are there any restrictions on the use of the Services?
Bastion 365 may only be used for its intended purpose. Use is limited to what is expected of normal use, which is as follows:
Bastion 365 – Secure Email
Securely sending and receiving (email) messages and attachments.
Bastion 365 – Secure Sharing
Securely sending and receiving files that are too large to send or receive via email.
Bastion 365 – Web Forms
Securely submitting web forms with possibly (large) files.
Bastion 365 – Registered Mail
Securely sending (email) messages with possibly (large) files, with proof of receipt.
You may not use the service for:
Illegal, fraudulent or harmful methods and/or purposes, or other forms of improper or unlawful use.
– For example: spam email, messages with illegal content, phishing emails, forms of unwanted email.
– Actions that may be harmful to the service.
– For example: creating email loops, sharing accounts or passwords, DDOS attacks or sending viruses.
– Damage the Services, Bastion 365, its reputation or integrity.
Own use
Bastion 365 may only be used for the Subscriber’s own use and the Users affiliated with it. Services may not be made available to other parties of Subscribers without our express permission.
Service Level Agreement
Bastion 365 has additional (technical) restrictions which are shown in the Service Level Agreement (SLA)
3.5 What may we do if you violate our terms or use the Services improperly?
If you violate these terms or the Subscriber’s usage policy, or if we reasonably suspect that you have violated the terms, we may:
– Remove the content;
– Send warnings;
– Restrict access to the service, in whole or in part;
– Suspend or prohibit access, temporarily or permanently.
3.6 What if you suffer damage as a result of our Services?
We are only liable for direct damage to Subscribers and not to users.
The direct liability for the use of the service is always a maximum of € 15,000 unless a different maximum has been agreed within the agreement.
3.7 Is the use of the Services free of charge for users?
The use of the Services is free of charge for Users.
All costs are paid by the Subscribers.
3.8 Personal data
When using Bastion 365 Services, personal data will be processed.
How Bastion 365 will act towards Users is included in our Privacy Statement, which can be found on our website.
How Bastion 365 will act towards Subscribers, being the controller, will be agreed in a separate data processing agreement between Bastion 365 and its Subscribers.
4. Miscellaneous
4.1 Who owns the intellectual property rights?
All intellectual & industrial property rights, such as copyrights and trademark rights, in and around the Services provided, remain the property of Bastion 365 under all circumstances. This also applies to all websites, software, materials and other documents that are related to these services and rights in one way or another.
4.2 How do I contact Bastion 365?
Our contact details are:
Bastionic B.V. (Bastion 365)
Lange Voorhout 92
2514 EJ The Hague
The Netherlands
EUID: NLNHR.82689342
https://bastion365.com
info@bastion365.nl
Phone: +31 88-2244000